Networking & Remote Access
Reliable connections in the office and secure access from anywhere
Slow Wi-Fi, dropped connections and remote staff who can't reach the files they need all trace back to the network. We map it, fix the weak points and keep watching it.
Why it matters
What's at stake for your business
Everything depends on the network
Phones, cloud apps, printers and payments all stop when the network does.
Aging gear is a risk
Old firewalls and switches fail more often and may not get security updates.
Remote access must be secure
Opening the office to remote staff the wrong way is a common way attackers get in.
What's included
Everything Networking & Remote Access covers
Network audits
Firewall, switching and Wi-Fi mapped and documented, with weak points identified.
Network device monitoring
Firewalls, switches and access points monitored so failures are caught early.
Business VPN
Secure remote access for hybrid and remote staff.
Remote user sessions
Remote support sessions for users wherever they work.
Design and upgrades
New offices, expansions and equipment refreshes planned and installed.
How it works
How we deliver it
- 01
Audit
We map your network and find the bottlenecks and risks.
- 02
Fix
Configuration problems are corrected and failing equipment is replaced.
- 03
Secure
Firewall rules are tightened and remote access is set up properly.
- 04
Monitor
Network devices are watched so problems are caught before they spread.
Is it right for you?
A strong fit if…
- Wi-Fi is slow or drops in parts of the office
- Your firewall or switches are more than five years old
- Remote staff struggle to reach office files or systems
- You're moving, expanding or opening a new location
Not sure? A free assessment reviews your environment and tells you plainly what you need and what you don't.
How it's delivered
We don't sell services one at a time. This service is delivered through our plans, priced on your actual devices, users and servers, so you only pay for what you have.
- Monitoring Proactive monitoring and protection, with support when you need it. Built for businesses with in-house IT.
- Managed A fully managed IT department: help desk, security, backup and vendor coordination.
- Compliance Everything in Managed, plus the monitoring, training and reporting regulated industries need.
A free assessment tells you which plan fits and gives you an exact monthly quote.
Get a free assessmentOur Wi-Fi and network are slow and unreliable. Can you help?
Yes. We start with a network audit that maps your firewall, switches and Wi-Fi coverage and finds the bottleneck, which is often aging equipment, poor access point placement or an internet issue. Then we fix it and monitor the network devices so problems are caught early. For remote staff we provide secure access to the office.
Should we switch to a cloud phone system?
For most businesses, yes. A cloud phone system like Intermedia Unite replaces the on-site phone box with business numbers, voicemail, video meetings and team chat in one service. Staff can take calls on a desk phone, computer or mobile app with the same number, and adding users or moving offices becomes a settings change, not a project. We set it up and support it.
How often should business computers be replaced?
Plan on roughly every four to five years. Older machines fail more often, slow staff down, and may not support current security features or the latest version of Windows. Our security baseline calls for supported hardware under five years old, and we track the age and warranty of every device so replacements are budgeted rather than emergencies.
Get started
Let's find out where your technology stands
Start with a free assessment. We'll review your environment and give you straight answers, with no obligation.
Harrisburg office
5520 Derry Street
Harrisburg, PA 17111
Mon–Fri 8am–6pm · Sat 10am–5pm