Phones & Collaboration
One cloud platform for how your team talks and works
Your business number shouldn't be tied to a box in a closet. We sell, set up and support Intermedia Unite, a cloud phone system with video meetings and team chat that works on desk phones, computers and mobile devices.
Why it matters
What's at stake for your business
Work happens everywhere
Staff take calls from the office, home and the road. A cloud system keeps one business number on every device.
Old phone systems are a liability
Aging on-site systems are expensive to repair and hard to change when you add people or move offices.
One provider for IT and phones
When the phones and the network are supported by the same team, there's no finger-pointing.
What's included
Everything Phones & Collaboration covers
Intermedia Unite cloud phones
Business phone numbers, voicemail, call routing and auto attendants in the cloud.
Video and chat
Video meetings and team chat in the same app as your phone system.
Desktop and mobile apps
Your business number goes where you go, on computers and smartphones.
Setup and number porting
We plan the cutover, move your existing numbers and set up phones and apps.
VoIP user support
Your staff calls us for phone problems, just like any other IT issue.
How it works
How we deliver it
- 01
Plan
We map your call flow, numbers and how each person works.
- 02
Prepare
Your network is checked for call quality and the system is configured.
- 03
Cut over
Numbers are ported and staff are set up with phones and apps.
- 04
Support
Changes, new users and troubleshooting are handled by our team.
Is it right for you?
A strong fit if…
- Your phone system is old, expensive or hard to change
- Staff work remotely and miss calls to the office
- You use separate tools for phones, meetings and chat
- You're moving or opening a new office
Not sure? A free assessment reviews your environment and tells you plainly what you need and what you don't.
How it's delivered
We don't sell services one at a time. This service is delivered through our plans, priced on your actual devices, users and servers, so you only pay for what you have.
- Monitoring Proactive monitoring and protection, with support when you need it. Built for businesses with in-house IT.
- Managed A fully managed IT department: help desk, security, backup and vendor coordination.
- Compliance Everything in Managed, plus the monitoring, training and reporting regulated industries need.
A free assessment tells you which plan fits and gives you an exact monthly quote.
Get a free assessmentShould we switch to a cloud phone system?
For most businesses, yes. A cloud phone system like Intermedia Unite replaces the on-site phone box with business numbers, voicemail, video meetings and team chat in one service. Staff can take calls on a desk phone, computer or mobile app with the same number, and adding users or moving offices becomes a settings change, not a project. We set it up and support it.
Our Wi-Fi and network are slow and unreliable. Can you help?
Yes. We start with a network audit that maps your firewall, switches and Wi-Fi coverage and finds the bottleneck, which is often aging equipment, poor access point placement or an internet issue. Then we fix it and monitor the network devices so problems are caught early. For remote staff we provide secure access to the office.
Get started
Let's find out where your technology stands
Start with a free assessment. We'll review your environment and give you straight answers, with no obligation.
Harrisburg office
5520 Derry Street
Harrisburg, PA 17111
Mon–Fri 8am–6pm · Sat 10am–5pm